Refund & Replacement Policy

Last updated: March 2026

Thank you for shopping with Keyday. We take pride in creating high-quality NFC acrylic keychains and accessories. Please read our policy carefully before making a purchase.

1. No Refund Policy

All purchases made on our website are final.We do not offer full refunds once an order has been placed and processed.

Because many of our products are customized, limited drops, or specially prepared, we are unable to accept refund requests.

2. Replacement Policy

We offer replacement only in the following cases:

• The item arrives damaged

• The item received is incorrect

• The NFC chip is not functioning properly

To request a replacement, please contact us within 48 hours of receiving your order.

Requirements for Replacement

Customers must provide:

• Order number

• Clear photos or video of the issue

• Unboxing proof (recommended)

Once verified, we will arrange a replacement for the same product.

3. Non-Replacement Situations

We cannot offer replacements for:

• Minor cosmetic variations

• Damage caused after delivery

• Incorrect shipping address provided by the customer

• Change of mind after purchase

• Products that have been used, altered, or damaged by the customer

4. Replacement Processing

If your replacement request is approved:

• A replacement item will be shipped within 5–10 business days

• In some cases we may request the original product to be returned

Shipping time may vary depending on location.

5. Contact Us

For replacement requests or support, please contact us:

ashpsychic@gmail.com